Privacy Policy
Last updated: May 2026
1. Who We Are
All Staircases ("we", "us", "our") is a staircase design and construction business based in Wetherill Park, NSW, Australia. We operate the website allstaircases.com.au. This Privacy Policy explains how we collect, use, and protect your personal information.
Contact us at: mario@allstaircases.com.au | 0402 102 102
2. Information We Collect
We may collect the following personal information:
- Contact details — your name, email address, and phone number when you submit an inquiry through our website.
- Project details — information you provide about your staircase project (material preferences, layout type, messages).
- Usage data — pages visited, time on site, browser type, and device information collected automatically via cookies and analytics tools.
- Advertising data — interaction data collected by Google Ads and Google Analytics to measure the performance of our advertising campaigns.
3. How We Use Your Information
We use your information to:
- Respond to your staircase project inquiries and provide quotes.
- Send you a confirmation email when you submit an inquiry.
- Improve our website and services.
- Measure and optimise the performance of our Google Ads campaigns.
- Comply with legal obligations.
4. Google Ads & Analytics
We use Google Ads and Google Analytics to advertise our services and understand how visitors use our website. These services may use cookies to serve ads based on your prior visits to our site or other websites.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site. You can opt out of personalised advertising by visiting Google Ads Settings or aboutads.info.
For more information on how Google uses data collected from sites that use Google services, visit: policies.google.com/technologies/partner-sites.
5. Cookies
Our website uses cookies — small text files stored on your device — to improve your experience and enable our advertising and analytics tools. By using our website, you consent to the use of cookies. You can disable cookies in your browser settings, though this may affect some features of the site.
6. Sharing Your Information
We do not sell your personal information. We may share it with:
- Google — for advertising and analytics purposes (see Section 4).
- Service providers — who help us operate our website and communicate with you, under strict confidentiality obligations.
- Legal authorities — if required by law.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Inquiry data is kept for up to 3 years for business records.
8. Your Rights
Under Australian Privacy law (Privacy Act 1988), you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (where applicable).
- Opt out of marketing communications.
To exercise these rights, contact us at mario@allstaircases.com.au.
9. Security
We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date noted at the top.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: